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Countrywide Rewards
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Redeem between 31.07.2016 to 30.09.2016

Registrations for Countrywide Rewards 2016/17 will open end of September 2016. Stay tuned.

FAQ - COUNTRYWIDE REWARDS


  1. How do I know what products I have to purchase to earn points in the program?
    You can click on the Program Brochure link to view all of the participating products by category for the current period, or you can contact your local Countrywide Distributor and ask them for a copy of the Program Brochure.
  2. How do I earn Award Points?
    All you need to do is purchase participating products from your local Countrywide Distributor during the program period. For every $50 you spend on participating products you will earn 100 Award Points. 
  3. How do I know how many Award Points I have?
    When you log on to the website you will see your current Award Points balance under the My Account section and you are also able to view and download your current monthly statement. 
  4. When can I redeem a Reward?
    You can redeem your Award Points between 31st July 2016 and 30th September 2016, as long as you have achieved over 10,000 Award Points.
  5. How do I redeem a Reward?
    You can redeem your Award Points via the website by going to the Redeem Rewards section and selecting the gift card of your choice. 
  6. When will my Reward arrive?
    Your reward will be despatched to you as soon as possible. Under normal circumstances, rewards will be delivered within 28 working days of receipt of your order. Exceptions may take up to 42 working days, unless notified otherwise. 
  7. How do I know where my local Countrywide Distributor is located?
    To find your local Countrywide Distributor please visit the Countrywide website www.countrywide.net.au and click on the Distributors tab to see all of the Countrywide Distributors in your area. 
  8. I don’t always have access to the internet. How can I get an update of my Award Points balance?
    Your local Countrywide Distributor can update you with your Award Points balance. Contact your Countrywide Distributor directly. 
  9. I own or operate multiple businesses and purchase foodservice products from the one Countrywide distributor. Can I combine my Award Points into one account?
    If a Customer owns more than one (1) business and purchases products featured in the Program Brochure, Award Points may be combined in order to redeem rewards only if they contact Program Headquarters in writing, stating the customer codes and the Award Points they wish to combine at any time during the Program. All requests for combining Award Points must be made to Program Headquarters prior to 31st August 2016. Please contact Program Headquarters via email info@countrywiderewards.com.au.
  10. I purchase foodservice products from more than one Countrywide Distributor. Can I combine my Award Points into one account?
    If a Customer purchases products featured in the Program Brochure from more than one participating Countrywide Distributor, they may combine their Award Points in order to redeem Rewards only if they contact Program Headquarters in writing, stating the customer codes and the Award Points they wish to combine and only after the final statement has been issued in August 2016. Please contact Program Headquarters via email info@countrywiderewards.com.au.
  11. Do my Award Points expire?
    Yes, Award Points must be used before 30th September 2016. After this time they will expire, are unable to be used and cannot be transferred to any future programs.
  12. How do I place an order for foodservice products to be able to earn Award Points?
    Please contact your local Countrywide Distributor directly. To find your local Countrywide Distributor please visit the website www.countrywide.net.au and click on the Distributors tab to see all of the Countrywide Distributors in your area.
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